Ordering Guide
Please Read Before Ordering.
Delivery, cancellation terms, and our privacy policy.
Ordering Terms & Privacy Policy
■ Delivery
Delivery area is within 3 km of the shop. Flat ¥300 fee, free on orders over ¥2,000 (incl. tax). About 30–40 minutes; may vary at peak times.
■ Cancellation
Free cancellation or changes before cooking starts. No cancellation once cooking has begun. Delivered orders can't be returned except for defective items.
■ Allergens
Some dishes contain peanut, shrimp, egg, wheat and other allergens. Contact us before ordering if concerned.
■ Privacy Policy
1. We collect your name, address, phone and email to fulfill orders and handle inquiries.
2. Personal data is shared only with delivery partners and payment providers, never sold to third parties.
3. To access, correct or delete your data, contact us via the inquiry form.
4. This policy may change without notice.
Effective: April 1, 2024 — Ouka Co., Ltd.